How to Create an FTP Account in cPanel

Last updated: by Editorial Staff

Duration for creating an FTP account in cPanel is 10 minutes.

Most developers need an FTP account in cPanel to add or change files, but the proper configuration must be in place before that. This short “How-To” by BestCloudTools gives you quick instructions on how to add a new FTP account in cPanel.

  1. Navigate to “User Manager” view to add FTP account in cPanel

    On the dashboard click on “User Manager” that can find in the Preferences section. cPanel Preferences Section

  2. Click on “Add User” and populate necessary fields

    When you are on the users’ management page, you can add a new account by clicking on “Add User”. Please fill in all required information, like full name, username, proper subdomain. You can either allow the user to set a password when you provide the e-mail address, or you can set the password yourself. Make sure it is strong enough, and no one would ever guess that. A color bar indicator should reflect your password strength. The system evaluates the password that you enter on a scale of 100 points. Zero indicates a weak password, while 100 indicates a very secure password. In this step, you can also enable FTP for the user. Make sure that the root folder for the FTP account in cPanel is also the subdomain’s root folder (without any child folders). When you are sure about everything, then proceed with „Create“.cPanel Add New User

  3. Confirm that the FTP account is available in the users list

    You should see after a moment your newly created user in the users list. Congratulations, Steve has an FTP account in cPanel now. He can take a free FTP client, FileZilla for example, and connect to your staging environment. The username should be in the following format: [email protected], using the same password should allow him to successfully access the remote environment now. When you still have any problems see directly in cPanel docs.cPanel Users List

Still something unclear? Don't hesitate to contact me or please let me know if you find any misleading instructions!